Privacy Policy

Who we are

This policy explains how Pocono STR Solutions ("Pocono STR," "we," "us") handles information collected through poconostr.com and the services offered there, including property evaluation requests, memberships, vendor sign-ups, inquiries about properties and businesses for sale, and convention registrations.

You can reach us at info@poconostr.com or call 570-580-4601 with any question about this policy.

Information we collect

We collect information you choose to give us when you fill in a form or contact us. Depending on the form, this can include your name, email address, phone number, property address or area, listing platform and link, service interests, messages, and payment-related details you provide when arranging a payment (for example, your name on a payment app).

We do not collect payment card numbers through this website. Evaluation and membership payments are arranged through the payment methods displayed at the time of signup (such as Venmo, Zelle, or Cash App), which have their own privacy practices.

How we use information

• To respond to your inquiries and schedule requested services, such as a free member property evaluation.
• To confirm memberships and manage vendor directory listings.
• To operate the site's features, such as the vendor directory, blog, convention, and marketplaces.
• To send service-related communications you asked for, such as confirmation of a submission.

We do not sell your personal information.

Sharing

We share information only as needed to operate the services you requested: with our own team and, where relevant, with affiliated local businesses (such as Pocono Properties Rentals & Sales or SINC Construction) when a request involves them, or with a service provider or vendor when you asked us to coordinate that work. We may also disclose information if required by law.

Analytics and cookies

The site uses standard analytics to understand how pages are used (for example, which pages are visited and which buttons are clicked). Analytics events do not include the contents of your form submissions. Your browser may also store small amounts of data (such as a session token) so features like accounts and saved preferences work.

Data retention and your choices

We keep submitted information for as long as it is useful for the purposes above or as required by law. You can ask us to update or delete your information at any time by emailing info@poconostr.com. If you subscribed to blog updates, every signup is kept on file; email us to unsubscribe.

Changes to this policy

If we change this policy, we will post the updated version on this page with a new "last updated" date.